Our refund and returns policy lasts 30 days.
To be eligible for a return your item must be in the same condition you received it. It must be accompanied by a receipt and be in the original packaging.
Only regular priced items may be refunded.
Once we receive and inspect your item(s), we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
If you haven’t received a refund in two weeks from receipt of email, first check your bank account again, then contact your credit card company (it may take some time before your refund is officially posted). Next contact your bank, there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org
We only replace defective or damaged items. To initiate exchange for the same item, please send us an email at email@example.com stating the defect.
You will be responsible for paying for shipping costs for returns. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.